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Last Updated: May 2026
Welcome to Twinsho (“Twinsho”, “we”, “our”, or “us”). These Terms of Service govern your access to and use of the Twinsho website, mobile applications, products, and services.
By using Twinsho, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our platform.
Twinsho is operated from:
1081, Silver Business Point,
VIP Circle, Uttran,
Surat - 394105,
Gujarat, India
Twinsho offers hair accessories, beauty products, and related services through its online platform.
You must be at least 18 years old or using Twinsho under the supervision of a parent or legal guardian. By using our services, you confirm that the information provided by you is accurate and complete.
Users may register using their mobile number, email address, or approved third-party login services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
All orders placed on Twinsho are subject to product availability and acceptance by us.
After placing an order, you will receive an order confirmation email or SMS. A contract of sale is completed only after shipment confirmation is issued.
All prices displayed on Twinsho are inclusive of applicable taxes unless stated otherwise.
Payments are processed securely through trusted third-party payment providers. Twinsho does not store card or banking information on its servers.
Estimated delivery timelines are provided for convenience only and may vary due to operational or external factors.
Twinsho is not liable for delays caused by courier partners, weather conditions, or unforeseen circumstances.
Returns, replacements, and refunds are governed by the Twinsho Return and Refund Policy available on our website.
Refunds, where applicable, will be processed to the original payment method within the applicable timeline.
You agree not to:
• Use Twinsho for unlawful or fraudulent purposes
• Upload harmful, offensive, or misleading content
• Attempt unauthorized access to Twinsho systems
• Violate intellectual property rights
• Distribute malware, spam, or harmful software
All content available on Twinsho including logos, text, graphics, images, product designs, and website elements are owned or licensed by Twinsho and are protected under applicable intellectual property laws.
Your use of Twinsho is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Twinsho may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of such third-party platforms.
Twinsho provides products and services on an “as is” and “as available” basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free access to the platform.
To the maximum extent permitted by law, Twinsho shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our platform or products.
Twinsho reserves the right to suspend or terminate user accounts that violate these Terms or misuse the platform.
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
For support or questions regarding these Terms, contact us:
Email: support@twinsho.com
Phone: +91 9081279520
Working Hours: Monday to Saturday — 9:00 AM to 6:00 PM
